I am a Sonic customer, I have Sonic fiber, I am OK and understand with $10 increase. I do not mind the $10 increase on fiber, even initially when Sonic false advertised for $40/month without little hidden fine prints regarding price increase after a year (now they called it after a year of contract but there was not “one year” contract us when we initially signed up). I have been a Sonic ambassador, telling and convincing friends and neighbors about how great Sonic is, even volunteer to help them sign up and offer to setup their network, some of my Friends don't have fiber yet, only slow DSL available, I still convinced them to cut over, telling them Sonic fiber is coming, be the first one to enjoy the technology etc., I brought in at least 15 customers for Sonic. One year after, my friends who are on DSL suddenly got a $10 increased, when I'm told that the price is double what AT&T and Comcast are offering compared to Sonic's DSL speed that is less than 8 Mbps, I felt like an idiot, I just want to slap on my own face few times and say, never ever do this again, do not listen to anyone including Sonic!! I am no longer trust what Sonic has to offer, this is just another Business tactic, same way that Sonic itself, AT&T and Comcast have been trashing each other. Sonic really has the guts to increase price on customer who doesn't even get a chance to enjoy Sonic fiber but still struggle with DSL speed without feeling ashamed of itself. It's so unfair to those customers who still live in the area that has no predictable plan for fiber, it's like A passenger arrived at the airport, buy a $1000 ticket to fly to New York, but then you are told the plane is coming, meanwhile you can get on the bus, they will drive you towards New York while you're waiting for the plane, then after 100 Miles or so later, you were told to pay $50 more for the ticket, because they need the money to get the plate over to pick you up, except just don't know when. Is this the strategy to push DSL customer away so Sonic can cut down on their costs on maintaining legacy network with AT&T? Or, just to take advantage of those customers. Sonic, please, if you can’t deliver, don't increase! I thought Sonic supposed to be the nice guy to protect their customer... I guess not. I just resigned as a Sonic ambassador simply because I am embarrassed to be one, I am now telling everyone I know, go find something else until fiber is available in your house, it doesn’t have to be Sonic.
“Our road map - Fusion copper first, then Fiber as uptake increases - is coming along. Spread the word!”… about the price increase without getting the fiber service? I will do that!