Internet super slow at night

Internet access discussion, including Fusion, FTTN and Gigabit Fiber!
3 posts Page 1 of 1
by frrost » Thu Apr 20, 2017 10:22 pm
Hi, around 9pm or 10pm, my internet speed drops to crazy slow.

0.92 upload speed
0.09 Mbps upload speed

I have sonic fiber and it works well during the day and it used to work really well at night too.

Please investigate,
Customer
by mike.perlas » Fri Apr 21, 2017 8:33 am
Sorry to hear you ran into some speed troubles last night. Are you still having issues? Feel free to PM me your account details and we can check out what's going on.
Mikey P.
Customer Experience Specialist
Sonic
by pockyken007 » Fri Apr 21, 2017 12:58 pm
frrost wrote:
Hi, around 9pm or 10pm, my internet speed drops to crazy slow.

0.92 upload speed
0.09 Mbps upload speed

I have sonic fiber and it works well during the day and it used to work really well at night too.

Please investigate,
Customer



restart your modem and see if it improves the speeds if it doesn't restart the ONT then restart the modem then see if speeds improved .
3 posts Page 1 of 1

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